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Journal cover: Journal of Knowledge Management

Journal of Knowledge Management

ISSN: 1367-3270

Online from: 1997

Subject Area: Information and Knowledge Management

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Relevant factors for tacit knowledge transfer within organisations


Document Information:
Title:Relevant factors for tacit knowledge transfer within organisations
Author(s):Luiz Antonio Joia, (Associate Professor and MBA Director at the Brazilian School of Public and Business Administration of the Getulio Vargas Foundation and Rio de Janeiro State University, Rio de Janeiro, Brazil), Bernardo Lemos, (Researcher at the Brazilian School of Public and Business Administration of the Getulio Vargas Foundation and Petrobras SA, Rio de Janeiro, Brazil)
Citation:Luiz Antonio Joia, Bernardo Lemos, (2010) "Relevant factors for tacit knowledge transfer within organisations", Journal of Knowledge Management, Vol. 14 Iss: 3, pp.410 - 427
Keywords:Brazil, Knowledge management, Knowledge transfer, Oil industry, Tacit knowledge
Article type:Research paper
DOI:10.1108/13673271011050139 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:Received 4 July 2009. Accepted 18 November 2009.
Abstract:

PurposeThis paper aims to identify the pertinent factors for tacit knowledge transfer within a major state-owned Brazilian oil company – Petrobras.

Design/methodology/approachThe research analyses the literature concerning tacit knowledge transfer within organisations and, using a quantitative approach based on exploratory factorial analysis, seeks to collect facts in order to identify relevant factors for tacit knowledge transfer within the organisation in question.

FindingsIt is seen that idiosyncratic factors, the knowledge management strategy adopted by the company, and its organisational structure are relevant elements for the success of tacit knowledge transfer within the organisation.

Research limitations/implicationsThe study was conducted just in the Sales and Marketing division of Petrobras. Therefore, its external validity cannot be tested and any attempt to make a statistical generalisation would be flawed. Another limitation is related to the acuity of perception of the employees involved in relation to tacit knowledge transfer. These limitations are related to the possibility of many varied interpretations of reality given by the respondents, in their attempt – not necessarily conscious – to paint a good picture of the company, to limitations of information available while they answer the questionnaire, to the epistemological model of the respondent, and to the very fact that they work in a state-owned, rather than in a public oil company.

Originality/valueThree propositions arising from the results obtained are consolidated and presented in order that they may be tested in a future explanatory study.



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