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Journal cover: Journal of Integrated Care

Journal of Integrated Care

ISSN: 1476-9018

Online from: 1996

Subject Area: Health Care Management/Healthcare

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Whose Outcomes are They Anyway? Report of the Pilot Evaluation of a Joint Service

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Title:Whose Outcomes are They Anyway? Report of the Pilot Evaluation of a Joint Service
Author(s):Helen Dickinson, (Health Services Management Centre, University of Birmingham), Jon Glasby, (Health Services Management Centre, University of Birmingham), Robin Miller, (Solihull NHS Care Trust), Linda McCarthy, (Birmingham and Solihull Mental Health NHS Foundation Trust)
Citation:Helen Dickinson, Jon Glasby, Robin Miller, Linda McCarthy, (2009) "Whose Outcomes are They Anyway? Report of the Pilot Evaluation of a Joint Service", Journal of Integrated Care, Vol. 17 Iss: 1, pp.37 - 44
Keywords:Children's Services, Evaluating Partnerships, Outcomes
Article type:General review
DOI:10.1108/14769018200900006 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:Health and social care partnership working is often predicated on the notion that it improves outcomes for service users. Yet there is a lack of evidence linking partnerships to changes in outcomes. Against this background, the Health Services Management Centre at the University of Birmingham designed the Partnership Outcomes Evaluation Toolkit (POET) specifically to evaluate health and social care partnerships in terms of service user outcomes. This paper reports on the field testing of POET with Sandwell Integrated Support Service. This research provided a number of interesting insights into this service, and indicated some dissonance between staff and service user and carer expectations.

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