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Journal cover: Journal of European Industrial Training

Journal of European Industrial Training

ISSN: 0309-0590
Currently published as: European Journal of Training and Development

Online from: 1977

Subject Area: Learning and Development

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The effect of neurolinguistic programming on organisational and individual performance: a case study


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Title:The effect of neurolinguistic programming on organisational and individual performance: a case study
Author(s):John E. Thompson, (School of Hospitality, Tourism and Consumer Studies, University of Ulster at Jordanstown, Jordanstown, UK), Lisa Courtney, (School of Hospitality, Tourism and Consumer Studies, University of Ulster at Jordanstown, Jordanstown, UK), D. Dickson, (School of Psychology and Communication, University of Ulster at Jordanstown, Jordanstown, UK)
Citation:John E. Thompson, Lisa Courtney, D. Dickson, (2002) "The effect of neurolinguistic programming on organisational and individual performance: a case study", Journal of European Industrial Training, Vol. 26 Iss: 6, pp.292 - 298
Keywords:Individual behaviour, Neurolinguistic programming, Organizational performance
Article type:Research paper
DOI:10.1108/03090590210431265 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Neurolinguistic programming (NLP) is a set of techniques designed to make you better at what you do. NLP helps you to understand yourself and others and teaches you how to communicate effectively with others in order to build better relationships with them. Reports on a longitudinal study of the effect of a two to three day NLP course on managers and staff in the hospitality industry. The evaluation is unique as it is the only known longitudinal research into the effects of NLP. Measurements were taken on four psychometric measures at four time periods. The four constructs measured are all positively linked to performance. Three show increases over the start of course measure. Self-efficacy does not. The verdict on the efficacy of NLP is unclear. Draws some conclusions on the extension of the research.



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