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Journal cover: Industrial and Commercial Training

Industrial and Commercial Training

ISSN: 0019-7858

Online from: 1969

Subject Area: Learning and Development

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Developing and Measuring the Learning Organization: From Buzz Words to Behaviours


Document Information:
Title:Developing and Measuring the Learning Organization: From Buzz Words to Behaviours
Author(s):Terry Campbell, (Professor at the International Institute for Management Development, Lausanne, Switzerland.), Heather Cairns, (Research Associate, both at the International Institute for Management Development, Lausanne, Switzerland.)
Citation:Terry Campbell, Heather Cairns, (1994) "Developing and Measuring the Learning Organization: From Buzz Words to Behaviours", Industrial and Commercial Training, Vol. 26 Iss: 7, pp.10 - 15
Keywords:Behaviourally-anchored rating scales, Evaluation, Learning, Learning organizations, Management, Measurement, Organizational behaviour
Article type:Research paper
DOI:10.1108/00197859410064583 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Definitions, development and measurement must be applied to the concept of the learning organization to move it towards implementation. Many definitions have captured the essence of the learning organization but, until the characteristics or “attributes” are defined, it will remain difficult to move the concept forward, because it is the definition of these attributes that allows an examination of the behaviours which will either encourage or inhibit organizational learning. These behaviours can be measured using behaviourally anchored rating scales which indicate strengths and weaknesses which can be improved through action.



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