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Journal cover: Industrial and Commercial Training

Industrial and Commercial Training

ISSN: 0019-7858

Online from: 1969

Subject Area: Learning and Development

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Building great leaders at the IRS


Document Information:
Title:Building great leaders at the IRS
Author(s):Jim Trinka, (Director – Leadership and Organizational Effectiveness, US Internal Revenue Service, Alexandria, Virginia, USA. E-mail: james.a.trinka@irs.gov)
Citation:Jim Trinka, (2004) "Building great leaders at the IRS", Industrial and Commercial Training, Vol. 36 Iss: 7, pp.262 - 264
Keywords:Development, Leaders, Leadership, Management effectiveness
Article type:Case study
DOI:10.1108/00197850410563876 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:Good does not equal great and all organisations need great leaders. Recently, concepts such as analysing successful leaders and building leaders' strengths have generated a lot of enthusiasm in the leadership development community. There is now a better understanding of what differentiates “great” leaders from others, offering new avenues for developing more great leaders. Previous leadership development efforts tended to focus on improving the performance of our worst managers and often delivered mixed results. This study of the 360-degree assessments of about 1,000 managers reveals that an emphasis on building strengths is as much as eight times more effective than correcting weaknesses and can improve business results as much as 80 percent. The research builds on a very powerful case for managers to improve their overall leadership effectiveness and for the chief financial officer to fully fund the development efforts.



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