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Journal cover: The TQM Magazine

The TQM Magazine

ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality

Online from: 1988

Subject Area: Managing Quality

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Quality in Germany - an overview

Document Information:
Title:Quality in Germany - an overview
Author(s):Klaus J. Zink, (Professor at the University of Kaiserslautern, and Director of the Research Institute Technology and Work, Kaiserslautern, Germany), Wolfgang Voss, (Wolfgang Voss)
Citation:Klaus J. Zink, Wolfgang Voss, (1998) "Quality in Germany - an overview", The TQM Magazine, Vol. 10 Iss: 6, pp.458 - 463
Keywords:Awards, Germany, Improvement, Self-assessment, TQM
Article type:Case study
DOI:10.1108/09544789810239218 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Regarding preventive quality management, Germany was lagging behind for many years. Managers relied on the famous mark “Made in Germany” for too long. They did not realize that international competition had tightened. However, times have changed. Starting with the boom in ISO certifications, Germany is getting back on track again. Today, total quality management and business excellence concepts are gaining ground. Positive trends regarding both applications for Germany’s Ludwig-Erhard-Preis and the use of self-assessment show that the quality movement has got a new impetus.

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