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Journal cover: Business Process Management Journal

Business Process Management Journal

ISSN: 1463-7154
Previously published as: Business Process Re-engineering & Management Journal

Online from: 1997

Subject Area: Managing Quality

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Knowledge conversion with information technology of Korean companies

Document Information:
Title:Knowledge conversion with information technology of Korean companies
Author(s):Hyun-Soo Lee, (Department of Business Administration, Kyunghee University, Seoul, Korea), Yung-Ho Suh, (Department of Business Administration, Kyunghee University, Seoul, Korea)
Citation:Hyun-Soo Lee, Yung-Ho Suh, (2003) "Knowledge conversion with information technology of Korean companies", Business Process Management Journal, Vol. 9 Iss: 3, pp.317 - 336
Keywords:Information technology, Knowledge management, Knowledge-based organizations
Article type:Research paper
DOI:10.1108/14637150310477911 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:This research aims at finding out how the efforts of Korean enterprises to convert data and information into knowledge are related to the use of information technology. It also aims to come up with plans to efficiently introduce external knowledge by applying information technology.This research was conducted focusing on the cases of enterprises that are carrying out knowledge management by applying information technology and the result shows that Korean enterprises place high value on the application of information technology in introducing knowledge management. However, the use of information technology is not common to all enterprises in four kinds of knowledge conversion. For an organization to efficiently acquire and apply valuable knowledge, the boundary of an enterprise should be extended, and for this, the enterprise should be changed into an extended knowledge enterprise, which is founded on the trust and compensation of all the interested parties. In an extended knowledge enterprise, its first consideration is to acquire knowledge that can efficiently manage and control the interests of customers, suppliers, public institutions, and competitors that exist in the surroundings and to acquire the core knowledge that can make those people and institutions participate. In addition, the organization should possess knowledge base and information communication technology that can smoothly convert data and information into knowledge, by efficiently connecting them.

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