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Journal cover: Facilities


ISSN: 0263-2772

Online from: 1983

Subject Area: Built Environment

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Reengineering the human resource information system at Gamma

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Title:Reengineering the human resource information system at Gamma
Author(s):James A. Rodger, (James A. Rodger is Assistant Professor, University of Pittsburgh at Johnstown, PA, USA), Parag C. Pendharkar, (Parag C. Pendharkar is Assistant Professor, Pennsylvania State Capital College, PA, USA), David J. Paper, (David J. Paper is Assistant Professor, Utah State University, Utah, USA), Patricia Molnar, (Patricia Molnar is Director of HRM, Gamma Health Care Systems)
Citation:James A. Rodger, Parag C. Pendharkar, David J. Paper, Patricia Molnar, (1998) "Reengineering the human resource information system at Gamma", Facilities, Vol. 16 Iss: 12/13, pp.361 - 365
Keywords:BPR, Human resource information systems, Information, Information technology, Quality
Article type:Case study
DOI:10.1108/02632779810235681 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:In 1997, Gamma Health Care Systems embarked on a redesign project for their Human Resource Information System (HRIS). Redesign involved major changes to the existing system to guarantee a very high level of service. This case describes the efforts of the Human Resource Department (HRD) to redesign its HRIS to better meet enterprise-wide goals of cost effectiveness and efficiency. The reengineering project transformed the HRD from a historic role of transaction processing to one of a strategic partner.

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