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Journal cover: International Journal of Operations & Production Management

International Journal of Operations & Production Management

ISSN: 0144-3577

Online from: 1980

Subject Area: Operations and Logistics Management

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The Importance of User Design in the Adoption of New Information Technologies: The Example of Production and Inventory Control Systems (PICS)


Document Information:
Title:The Importance of User Design in the Adoption of New Information Technologies: The Example of Production and Inventory Control Systems (PICS)
Author(s):Sue Newell, (University of Birmingham), Jacky Swan, (Aston University, UK), Peter Clark, (Aston University, UK)
Citation:Sue Newell, Jacky Swan, Peter Clark, (1993) "The Importance of User Design in the Adoption of New Information Technologies: The Example of Production and Inventory Control Systems (PICS)", International Journal of Operations & Production Management, Vol. 13 Iss: 2, pp.4 - 22
Keywords:Design, Information technology, Inventory control
DOI:10.1108/01443579310025277 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Given the importance of information technology in today's society an understanding of the process by which technologies are diffused within and between societies is clearly important. Presents a model of this diffusion process which has been developed on the basis of an extensive research programme looking at the diffusion of production and inventory control systems within the components sector of British industry. This model suggests attention needs to be paid to three factors – the technological innovation itself, the vendors/suppliers of the innovation, and the user organization. Highlights the practical utility of this approach.


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