Emerald | Reference Services Review | The portfolio: an instruction program assessment tool

The portfolio: an instruction program assessment tool

Document Information:
Title:	The portfolio: an instruction program assessment tool
Author(s):	Julie M. Chapman, (Julie M. Chapman (e-mail: jmchapma@valdosta.edu) is a Reference Librarian/Instructor of Library Science, Odum Library at Valdosta State University, Valdosta, Georgia, USA.), Charlcie Pettway, (Charlcie Pettway (e-mail: cpettway@valdosta.edu) is a Reference Librarian/Instructor of Library Science, Odum Library at Valdosta State University, Valdosta, Georgia, USA.), Michelle White, (Michelle White (e-mail: mwhite54@hotmail.com) is Former Reference Librarian, at Valdosta State University, Valdosta, Georgia, USA.)
Citation:	Julie M. Chapman, Charlcie Pettway, Michelle White, (2001) "The portfolio: an instruction program assessment tool", Reference Services Review, Vol. 29 Iss: 4, pp.294 - 300
Keywords:	Academic libraries, Feedback, Teaching methods
Article type:	Case study
DOI:	10.1108/EUM0000000006491 (Permanent URL)
Publisher:	MCB UP Ltd
Abstract:	Although Odum Library has had a strong instruction program for many years, it has lacked any form of evaluation other than statistics. The Odum Library Instruction Team made creation of such an evaluation system a high priority last year and devised tools that could assess many aspects of instruction. The tools created included end-of-class surveys for measuring student satisfaction, self-evaluation forms, peer-evaluation forms for constructive feedback, and class-specific evaluation forms. Once these tools were in place, the Instruction Team needed a way to organize and analyze the information; after a review of literature and materials from the ACRL Institute for Information Literacy, a program portfolio was devised. The purpose of the portfolio, items included in the portfolio, selling the portfolio to the entire Reference Team, and tips for creating a portfolio are discussed.