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Journal cover: Aslib Proceedings

Aslib Proceedings

ISSN: 0001-253X
Currently published as: Aslib Journal of Information Management

Online from: 1949

Subject Area: Library and Information Studies

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Is e-mail addictive?

Document Information:
Title:Is e-mail addictive?
Author(s):Ralph Adam, (Ralph Adam is a Senior Research Fellow, Internet Studies Research Group, City University, London, UK.)
Citation:Ralph Adam, (2002) "Is e-mail addictive?", Aslib Proceedings, Vol. 54 Iss: 2, pp.85 - 94
Keywords:Electronic mail, Human-computer interaction, Information technology
Article type:General review
DOI:10.1108/00012530210697707 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:The thirtieth anniversary of the first e-mail was celebrated recently, but no one knows the exact date or what the original message was. This lack of certainty is typical of research on e-mail – there is now a substantial body of knowledge, but little attempt has been made to co-ordinate it. This article looks at the origins and features of e-mail and brings together findings on such issues as information overload, aggression and unsolicited commercial e-mail (“spam”). Information storage and retrieval issues are covered, as are the results of user-impact studies. The article identifies scope for further research on human-computer interaction.

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