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Journal cover: Management Decision

Management Decision

ISSN: 0025-1747
Incorporates: Journal of Management History (Archive)

Online from: 1967

Subject Area: Management Science/Management Studies

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Of chaos and complexity: managerial insights from a new science

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Title:Of chaos and complexity: managerial insights from a new science
Author(s):Michael R. Lissack, (Henley Management College, Henley on Thames, Oxfordshire; Tripod Inc., Williamstown, Massachusetts, USA)
Citation:Michael R. Lissack, (1997) "Of chaos and complexity: managerial insights from a new science", Management Decision, Vol. 35 Iss: 3, pp.205 - 218
Keywords:Case studies, Management
Article type:Case study
DOI:10.1108/00251749710169413 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Notes that as interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Argues that a shared language based on the vocabulary of complexity can have an important role in a management context. Considers the need to identify value-added knowledge and suggests that language and metaphor are the key tools for such identification. Looks at the distinction between value-added investments in knowledge and in infrastructure and the extent to which complexity metaphors can contribute in these areas. Presents several case studies illustrating the role of complexity metaphors.

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