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Journal cover: Journal of Managerial Psychology

Journal of Managerial Psychology

ISSN: 0268-3946

Online from: 1986

Subject Area: Human Resource Management

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The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand


Document Information:
Title:The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand
Author(s):Shah Jalal Sarker, (School of Applied Statistics, University of Reading, Reading, UK), Alf Crossman, (School of Management, University of Surrey, Guildford, Surrey, UK,), Parkpoom Chinmeteepituck, (Novotel Lotus Hotel, Bangkok, Thailand)
Citation:Shah Jalal Sarker, Alf Crossman, Parkpoom Chinmeteepituck, (2003) "The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand", Journal of Managerial Psychology, Vol. 18 Iss: 7, pp.745 - 758
Keywords:Age groups, Hotels, Job satisfaction, Thailand
Article type:Research paper
DOI:10.1108/02683940310502421 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Earlier studies suggest age is positively associated with job satisfaction, while others use length of service, or tenure, as a predictor of job satisfaction levels. This article examines whether age and tenure are individual determinants of satisfaction, or whether there is an interaction between the two. The results indicate that employee age is not significantly associated with overall job satisfaction level, but that tenure is. There is also significant relationship between tenure and facets of satisfaction (job, pay and fringe benefits), but the effect of tenure on satisfaction is significantly modified by age.



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