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Journal cover: Learning Organization, The

Learning Organization, The

ISSN: 0969-6474

Online from: 1994

Subject Area: Organization Studies

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A critical review of knowledge management models

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Title:A critical review of knowledge management models
Author(s):Rodney McAdam, (Rodney McAdam is Senior Lecturer at the Ulster Businesss School, University of Ulster, Belfast, Northern Ireland.), Sandra McCreedy, (Sandra McCreedy is a Research Assistant, at the Ulster Businesss School, University of Ulster, Belfast, Northern Ireland.)
Citation:Rodney McAdam, Sandra McCreedy, (1999) "A critical review of knowledge management models", Learning Organization, The, Vol. 6 Iss: 3, pp.91 - 101
Keywords:Knowledge management, Models, Organizational development
Article type:Conceptual Paper
DOI:10.1108/09696479910270416 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:There is an increasing interest in the area of knowledge management (KM) within organisations and academia. Because of the emergent nature of the field there is a lack of classification of suitable knowledge management models to use in conducting further research, literature evaluation and organisational applications. This paper discusses the definitions and classifications of knowledge management, representing a wide spectrum of views from mechanistic to more socially orientated. An evaluative framework is established from which three knowledge management models can be critically discussed. Three KM model classifications are critiqued, namely knowledge category models, intellectual capital models and socially constructed models. Finally a modified KM model is tentatively suggested to act as a useful guide for further research and organisational application. This model takes a holistic approach to scientific and socially constructed knowledge, assuming the need for both emancipatory and business benefits from KM. The model represents KM as a highly recursive process, rather than sequential.

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