Online from: 1945
Subject Area: Library and Information Studies
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|Author(s):||Deborah Turner, (Information School, University of Washington, Seattle, Washington, USA)|
|Citation:||Deborah Turner, (2010) "Orally-based information", Journal of Documentation, Vol. 66 Iss: 3, pp.370 - 383|
|Keywords:||Face-to-face communications, Information exchange, Information science, Interpersonal communications|
|Article type:||Conceptual paper|
|DOI:||10.1108/00220411011038458 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
|Acknowledgements:||The author wishes to thank Sanna Talja, Harry Bruce, Robert Mason, and the anonymous reviewers for their valuable assistance with various drafts of this article. This work was completed with the support of Fulbright funding while on location in the Department of Information Studies and Interactive Media at the University of Tampere, Finland.|
Purpose – The purpose of this paper is to explore a new research area: orally-based information.
Design/methodology/approach – The study utilizes a social constructionist approach. The social constructionist meta-theory, which holds that contributions to knowledge can be made orally, frames it.
Findings – The paper explicates how orality, or word-of-mouth transactions, conveys information; describes approaches for investigating orally-based information; and articulates the need for future information behavior investigations that focus on orality.
Research limitations/implications – The research exploration focuses on face-to-face oral data. It calls for increased attention to orally-based information, and offers tentative suggestions for accomplishing this goal.
Practical implications – The results provide insight that assist in understanding how orally-based information intersects with information behavior, knowledge management, information policy, cultural heritage, and professional development that involves orality.
Originality/value – The paper builds a theoretical foundation for increased understanding of the meaning and functions of orally-based information.
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