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Journal cover: Library Review

Library Review

ISSN: 0024-2535

Online from: 1927

Subject Area: Library and Information Studies

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Table of contents:
Volume 53 issue 1

Published: 2004, Start page: p11
Special Issue: Digital reference services
Guest editor(s): Dr. Gobinda Chowdhury

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Articles
Article Id: Article Information:
859754 Evaluation of two library-based and one expert reference service on the Web
Richard McCrea (pp. 11 - 16)
Keywords: Digital libraries, Information services, Information systems, Libraries, Reference services, Worldwide web
Article type: Research paper
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859755 Digital reference services: how do the library-based services compare with the expert services?
Karen Cloughley (pp. 17 - 23)
Keywords: Digital libraries, Information services, Information systems, Libraries, Library and information networks, Reference services
Article type: Research paper
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859756 How good are the free digital reference services? A comparison of library-based and expert services
Stephen Lochore (pp. 24 - 29)
Keywords: Academic libraries, Digital libraries, Free text retrieval, Information services, Libraries
Article type: Research paper
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859757 Digital reference services for young library users: a comparison of four services
Caroline Henley (pp. 30 - 36)
Keywords: Digital libraries, Information science, Information services, Libraries, Library users, Reference services
Article type: Research paper
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859758 Call centres for enhanced reference services: a comparison of selected library call centres and the Reference Point at National Library of Singapore
Abdus Sattar Chaudhry, Chua Jeanne (pp. 37 - 49)
Keywords: Call centres, Communication management, Customer service management, Libraries, Reference services, Singapore
Article type: Research paper
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859759 Digital reference services: a snapshot of the current practices in Scottish libraries
Gobinda Chowdhury, Simone Margariti (pp. 50 - 60)
Keywords: Digital libraries, Information retrieval, Information services, Libraries, Reference services, Scotland
Article type: Research paper
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859760 “Beyond the virtual shore”: an Australian digital reference initiative with a global dimension
Keith Davis, Sally Scholfield (pp. 61 - 65)
Keywords: Australia, Digital libraries, Information services, Information systems, Libraries, Reference services
Article type: Research paper
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Book Review

Article Id: Article Information:
1492861 The Christian World: A Social and Cultural History of Christianity
Paul Rolfe
pp. 68 - 68
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1492860 Journal of Access Services
Bob Duckett
pp. 67 - 67
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1492858 The Library and Information Professional’s Guide to Plug-ins and Other Web Browser Tools: Selection, Installation, Troubleshooting
Trevor Peare
pp. 66 - 66
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1492859 Introduction to Digital Libraries
George Macgregor
pp. 66 - 66
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