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Journal cover: Management Decision

Management Decision

ISSN: 0025-1747
Incorporates: Journal of Management History (Archive)

Online from: 1967

Subject Area: Management Science/Management Studies

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The insurance performance measure: assembling the property and casualty profitability puzzle


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Title:The insurance performance measure: assembling the property and casualty profitability puzzle
Author(s):Joseph Calandro Jr, (General Star Management Company, and the University of Connecticut, Shelton, Connecticut, USA), Scott Lane, (University of New Haven, West Haven, Connecticut, USA)
Citation:Joseph Calandro Jr, Scott Lane, (2003) "The insurance performance measure: assembling the property and casualty profitability puzzle", Management Decision, Vol. 41 Iss: 8, pp.734 - 740
Keywords:Operations management, Performance measures, Property insurance, Underwriting
Article type:Conceptual Paper
DOI:10.1108/00251740310496242 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:The property and casualty (P&C) insurance industry has historically focused on the underwriting or combined ratio as the primary measure of operating performance. Many dramatic changes have occurred in this industry and its operating environment over the past 30 years, which have reduced the importance of the underwriting ratio. An alternative performance measurement system, the insurance performance measure (IPM), is presented and illustrated. The IPM integrates all areas P&C operating activity into a measure more comprehensive that the underwriting ratio.



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