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Journal cover: Work Study

Work Study

ISSN: 0043-8022
Currently published as: International Journal of Productivity and Performance Management

Online from: 1952

Subject Area: Performance Management and Measurement

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Competence, competency and competencies: performance assessment in organisations


Document Information:
Title:Competence, competency and competencies: performance assessment in organisations
Author(s):David R. Moore, (David R. Moore is a Lecturer at the Manchester Centre For Civil and Construction Engineering, UMIST, Manchester, UK.), Mei-I Cheng, (Mei-I Cheng is a Research Associate in the Department of Civil and Building Engineering, Loughborough University, Loughborough, UK.), Andrew R.J. Dainty, (Andrew R.J. Dainty is a Lecturer, in the Department of Civil and Building Engineering, Loughborough University, Loughborough, UK.)
Citation:David R. Moore, Mei-I Cheng, Andrew R.J. Dainty, (2002) "Competence, competency and competencies: performance assessment in organisations", Work Study, Vol. 51 Iss: 6, pp.314 - 319
Keywords:Competences, Performance measurement, United Kingdom, USA
Article type:Research paper
DOI:10.1108/00438020210441876 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:A number of confusions within the area of performance assessment with regard to the use of terminology, and differing interpretations, regarding competence assessment are discussed. A significant difference between the US and UK approaches to performance assessment is identified as being the issue of behaviours. A hierarchy of terms and their specific meanings is proposed as a first step in addressing the identified confusions. A particular aspect of this hierarchy is its relevance to assessment based on behaviours and attitudes rather than simply on the results of functional analysis concerning a particular job. This has implications for the future direction of performance assessment in the UK, particularly with regard to identifying the differences between average and superior performance.



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