Online from: 1983
Subject Area: Built Environment
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|Title:||A preliminary study of cognitive failures in open plan offices|
|Author(s):||Brian Purdey, (Institute of Sustainable Development and Architecture, Bond University, Gold Coast, Australia), David Leifer, (School of Architecture, Design and Planning, University of Sydney, Sydney, Australia)|
|Citation:||Brian Purdey, David Leifer, (2012) "A preliminary study of cognitive failures in open plan offices", Facilities, Vol. 30 Iss: 11/12, pp.472 - 487|
|Keywords:||Cognitive, Evaluation, Noise, Office management, Open plan offices, Performance measurement, Workplace|
|Article type:||Research paper|
|DOI:||10.1108/02632771211252315 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – The purpose of this paper is to describe the application of a new method using instruments with increased ability to objectively assess and quantify the performance impacts on office workers in built environment settings.
Design/methodology/approach – A Distractibility Index (DI) was calculated for sample employees, who then used a computer-based instrument in two settings to evaluate cognitive impairment
Findings – There was measured cognitive impairment in higher distracting work environments. There is potential to use DI to predict performance detriments and aid better workplace design/management.
Research limitations/implications – The study employed only a small sample size. The level of noise and other distractions in the settings studied need to be measured objectively. There is a need to differentiate between various sources of distraction in terms of their impact on cognitive impairment.
Practical implications – The findings of this paper can help to improve workplace performance, with less reliance on physical design solutions.
Originality/value – Workplace performance evaluations typically use subjective measures and self-assessments. Modern work is increasingly cognitive, and hence new computer-based and more objective tools are required. The tool used in this research has been highly validated in other applications.
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