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Journal cover: Electronic Library, The

Electronic Library, The

ISSN: 0264-0473

Online from: 1983

Subject Area: Library and Information Studies

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An exhibition guiding system with enhanced interactive functions


Document Information:
Title:An exhibition guiding system with enhanced interactive functions
Author(s):Hsien-Tang Lin, (Department of Computer Science and Information Engineering, Tahwa Institute of Technology, Hsinchu, Taiwan, Republic of China), Lawrence W. Lan, (Department of Marketing and Logistics Management, Ta Hwa Institute of Technology, Hsinchu, Taiwan, Republic of China)
Citation:Hsien-Tang Lin, Lawrence W. Lan, (2012) "An exhibition guiding system with enhanced interactive functions", Electronic Library, The, Vol. 30 Iss: 1, pp.120 - 133
Keywords:Art galleries, Guiding system, Interactive devices, Interactivity, Radio frequency identification, Sensory perception, Web 2.0
Article type:Research paper
DOI:10.1108/02640471211204105 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:This work is partially sponsored by National Science Council, R.O.C. (NSC 97-2511- S-233-001-MY2).
Abstract:

Purpose – This study aims to develop a highly interactive exhibition guiding system which enables both authors and visitors to interact with one another on an exhibition site.

Design/methodology/approach – The guiding system was designed with a “pull-type” concept in a way that a handheld device must be close to a specific work to “pull” the information out of that work. The highly interactive functions between visitors and authors or among visitors were enabled by the Web 2.0. Verification and validation of the system's functions were tested in an art gallery with PDAs utilizing passive RFID readers and tags. A questionnaire survey was conducted to learn of the opinions from authors and visitors after they used the system.

Findings – The verification and validation test showed that all the functions have met the predefined requirements. The results of the questionnaire survey also revealed that the majority were satisfied with the interactive guiding system.

Practical implications – Not only can the system perform the guide tasks well, but it also allows the users to select interested modules so as to avoid overloading the irrelevant information. Additionally, the visitors can chat with unacquainted visitors who are onsite and have the same taste on a specific artwork, and the authors can visualize the visitors' comments, recommendations, and suggestions on their works in a real-time manner.

Originality/value – The paper shows that the proposed system has some innovative features. It enables the authors to interact with the visitors, to understand the visitors' thoughts and opinions on their works, and to share the ideas of their creativity with the interested visitors onsite. On the other hand, it also enables the visitors to interact with the authors and other visitors. The visitors can recommend appreciated works to others, provide their comments and suggestions, visualize others' comments and suggestions, and exchange their views with those who are onsite and even recommend the same works.



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