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Journal cover: International Journal of Quality & Reliability Management

International Journal of Quality & Reliability Management

ISSN: 0265-671X
Incorporates: International Journal of Quality Science

Online from: 1984

Subject Area: Managing Quality

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Table of contents:
Volume 27 issue 8

Published: 2010, Start page: p860

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Article Id: Article Information:
1881510 Continuous learning using dissatisfaction feedback in new product development contexts
Anders Fundin, Mattias Elg (pp. 860 - 877)
Keywords: Complaints, Customer satisfaction, Feedback, Learning organizations, Product development, Sweden
Article type: Research paper
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1881511 Satisfaction and dissatisfaction in online auctions: an empirical analysis
Xiaowen Huang, Byron J. Finch (pp. 878 - 892)
Keywords: Auctions, Customer satisfaction, Customer services quality, Internet shopping
Article type: Research paper
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1881512 Non-linear nonparametric quality screening in low sampling testing
George J. Besseris (pp. 893 - 915)
Keywords: Experimental design, Quality, Statistical testing
Article type: Research paper
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1881513 Contribution of the ISO 9001 internal audit to business performance
Milena Alic, Borut Rusjan (pp. 916 - 937)
Keywords: Business performance, Internal auditing, ISO 9000 series
Article type: Case study
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1881514 Validation of reliability capability evaluation model using a quantitative assessment process
Sanjay Tiku, Michael Pecht (pp. 938 - 952)
Keywords: Benchmarking, Electronic equipment and components, Product liability, Supplier relations
Article type: Research paper
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1881515 Stochastic behavior analysis of the feeding system in a paper mill using NGABLT technique
S.P. Sharma, Dinesh Kumar, Komal (pp. 953 - 971)
Keywords: Algorithmic languages, Fuzzy control, Fuzzy logic, Manufacturing systems, Neural nets, Stochastic process
Article type: Research paper
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