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Home > International Journal of Quality & Reliability Management > Table of contents:Volume 28 issue 7
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Incorporates: International Journal of Quality Science
Online from: 1984
Subject Area: Managing Quality
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Table of contents:
Volume 28 issue 7
Published: 2011, Start page: p706Icon key: 
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| 1943361 | The effect of online service quality factors on internet usage: The web delivery system of the taxation department José Carlos Pinho, Maria de Lurdes Martins, Isabel Macedo (pp. 706 - 722) Keywords: Customer services quality, Portugal, Service quality factors, Taxation, Web sites Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (120kb) ] | Reprints & permissions |
| 1943412 | Quality system implementation process for business success Michael Bell, Vincent Omachonu (pp. 723 - 734) Keywords: Implementation process, ISO 9000 series, Performance indicators, Quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (112kb) ] | Reprints & permissions |
| 1943341 | ISO 9000 maintenance in service organisations: tales from two companies Roslina Ab Wahid, James Corner, Peck-Leong Tan (pp. 735 - 757) Keywords: ISO 9000 series, Maintenance, Malaysia, Quality management practices, Quality systems, Service sector Article type: Case study Please login | Abstract & purchase [ HTML & PDF (187kb) ] | Reprints & permissions |
| 1943276 | Managerial practices of quality costing: an evidence-based framework Robert Luther, Iaad Issa Sartawi (pp. 758 - 772) Keywords: Competitive strategy, Jordan, Managers, Quality costs, Quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (268kb) ] | Reprints & permissions |
| 1943346 | Approximations to g-renewal functions Alagar Rangan, Ehsan MoghimiHadji (pp. 773 - 780) Keywords: Approximation, Function approximation, General repair, g-renewal function, Numerical solution, Reliability management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (77kb) ] | Reprints & permissions |
| 1943406 | Updated proportional hazards model for equipment residual life prediction Ming-Yi You, Guang Meng (pp. 781 - 795) Keywords: Condition monitoring, Condition-based maintenance, Maintenance, Proportional hazards model, Residual life prediction, Updating scheme Article type: Technical paper Please login | Abstract & purchase [ HTML & PDF (224kb) ] | Reprints & permissions |
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