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Journal cover: Journal of Managerial Psychology

Journal of Managerial Psychology

ISSN: 0268-3946

Online from: 1986

Subject Area: Human Resource Management

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Perceived organizational support's role in stressor-strain relationships

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Title:Perceived organizational support's role in stressor-strain relationships
Author(s):Hettie A. Richardson, (Department of Management, Louisiana State University, Baton Rouge, Louisiana, USA), Jixia Yang, (Department of Management, City University of Hong Kong, Kowloon Tong, Hong Kong), Robert J. Vandenberg, (Department of Management, University of Georgia, Athens, Georgia, USA), David M. DeJoy, (School of Health and Human Performance, University of Georgia, Athens, Georgia, USA), Mark G. Wilson, (School of Health and Human Performance, University of Georgia, Athens, Georgia, USA)
Citation:Hettie A. Richardson, Jixia Yang, Robert J. Vandenberg, David M. DeJoy, Mark G. Wilson, (2008) "Perceived organizational support's role in stressor-strain relationships", Journal of Managerial Psychology, Vol. 23 Iss: 7, pp.789 - 810
Keywords:Business support services, Perception, Stress, Welfare, Workplace
Article type:Research paper
DOI:10.1108/02683940810896349 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:This work was supported in part by the National Institute for Occupational Safety and Health (NIOSH) and the US Centers for Disease Control and Prevention (CDC) (Grant No. 5-R01-H03737-02). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of NIOSH or CDC. The researchers thank Kwok Leung and Kevin Mossholder for their insightful comments on an earlier version of this paper.

Purpose – The purpose of this study is to examine when perceived organizational support (POS) may be more likely to play a mediator versus moderator role in stressor and strain relationships by considering POS relative to challenge and hindrance stressors, cognitive/emotional and physical strains.

Design/methodology/approach – This cross-sectional survey research was conducted in two samples (n=720, 829) of employees working for a large retail organization in the USA. Hypotheses were tested using structural equation modeling.

Findings – As hypothesized, results indicate POS mediates relationships between hindrance stressors and cognitive/emotional strains, but does not mediate relationships between challenge stressors and physical strains. POS does not moderate any of the relationships examined.

Originality/value – This paper is one of few studies to examine challenge and hindrance stressors and to examine POS relative to physical strains.

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