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Journal cover: Journal of Consumer Marketing

Journal of Consumer Marketing

ISSN: 0736-3761

Online from: 1984

Subject Area: Marketing

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Table of contents:
Volume 25 issue 5

Published: 2008, Start page: p269

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Articles
Article Id: Article Information:
1737908 Decision '08: event marketing or product sampling?
Cindy Johnson (pp. 269 - 271)
Keywords: Direct marketing, Marketing strategy, Product trials, Sampling methods, Target markets
Article type: Research paper
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1737909 Age cohort analysis in adoption of mobile data services: gen Xers versus baby boomers
Kiseol Yang, Laura D. Jolly (pp. 272 - 280)
Keywords: Age groups, Consumer behaviour, Data communication systems, Mobile communication systems
Article type: Research paper
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1737910 Pro-environmental products: marketing influence on consumer purchase decision
Josephine Pickett-Baker, Ritsuko Ozaki (pp. 281 - 293)
Keywords: Beliefs, Brands, Consumer behaviour, Environmental management, Green marketing, Trust
Article type: Research paper
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1737911 Understanding older shoppers: a phenomenological investigation
Hayley Myers, Margaret Lumbers (pp. 294 - 301)
Keywords: Age groups, Older consumers, Retailing, Shopping, Socialization
Article type: Research paper
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1737912 Customer satisfaction and loyalty: start with the product, culminate with the brand
Eduardo Torres-Moraga, Arturo Z. Vásquez-Parraga, Jorge Zamora-González (pp. 302 - 313)
Keywords: Brands, Customer loyalty, Customer satisfaction, Electronic commerce, Wines
Article type: Research paper
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1737913 Telecom's search for the ultimate customer loyalty platform
Rick Ferguson, Bill Brohaugh (pp. 314 - 318)
Keywords: Customer loyalty, Customer relations, Marketing strategy, Telecommunications, Wireless
Article type: Case study
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1737914 Sorry for your loss, now when will we be paid? Customer service after death of a customer
Elizabeth Taylor Quilliam (pp. 319 - 320)
Keywords: Brand equity, Customer service management, Financial services, Services marketing
Article type: Viewpoint
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Book Review

Article Id: Article Information:
1737907 Anatomy of a Trend
Michael P. Lillis
pp. 327 - 327
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1737906 Media Rules: Mastering Today's Technology to Connect with and Keep Your Audience (1st ed.)
Kirk Hazlett
pp. 326 - 326
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1737905 The 4 Cs of Truth in Communications
Kristin M. McGillicuddy
pp. 325 - 325
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Internet currency

1737917 Internet portals come to B2C markets
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Editorial

1737915 Editorial
Richard C. Leventhal
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Computer currency

1737916 DataViz Documents to Go 10.002 Premium Edition
Dennis A. Pitta
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