Online from: 1983
Subject Area: Library and Information Studies
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|Title:||Technology on demand: Implementing loanable technology services at the University of Illinois at Urbana-Champaign|
|Author(s):||Jim Hahn, (University of Illinois at Urbana-Champaign, Urbana, Illinois, USA), Lori Mestre, (University of Illinois at Urbana-Champaign, Urbana, Illinois, USA), David Ward, (University of Illinois at Urbana-Champaign, Urbana, Illinois, USA), Susan Avery, (University of Illinois at Urbana-Champaign, Urbana, Illinois, USA)|
|Citation:||Jim Hahn, Lori Mestre, David Ward, Susan Avery, (2011) "Technology on demand: Implementing loanable technology services at the University of Illinois at Urbana-Champaign", Library Hi Tech, Vol. 29 Iss: 1, pp.34 - 50|
|Keywords:||Academic libraries, Information services, Lending services, Multimedia|
|Article type:||Case study|
|DOI:||10.1108/07378831111116886 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – The purpose of this paper is to provide an overview of the implementation process one academic library used to create a loanable technology program to address student needs for multiple technologies that support and facilitate assignments and other projects, including an increasing number that are multimodal.
Design/methodology/approach – This is a case study utilizing focus groups and management data to detail best practices for implementing and maintaining a loanable technology program.
Findings – Preliminary results indicate that this program provides value to students and coursework, as well as justifying creating a budget line to support further program development. Implementing a loanable technology program requires additional strategies for policies and procedures related to acquisition, budget allocation, processing, cataloging, check-out, replacement, and security of the equipment, as well as marketing the service. Findability and equitable student access to loanable technology are also discussed.
Research limitations/implications – An extensive programmatic evaluation method has yet to be put into place to assess the impact of this program. Suggestions for improvements in the program are included.
Practical implications – The process and strategies described in this paper can be replicated by other institutions that are interested in creating a loanable technology program.
Originality/value – Although many institutions provide some loanable technology, there is little written that documents decisions made that lead to a successful, robust, and sustainable program.
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