ISSN: 0952-6862
Online from: 1988
Subject Area: Health Care Management/Healthcare
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| Article Id: | Article Information: |
|---|---|
| 1805781 | Testing some major determinants for hospital innovation success Maria do Carmo Caccia-Bava, Valerie C.K. Guimaraes, Tor Guimaraes (pp. 454 - 470) Keywords: Change management, Hospitals, Innovation, Project management, Strategic leadership, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (112kb) ] | Reprints & permissions |
| 1805782 | Service quality in health care setting Wan Edura Wan Rashid, Hj. Kamaruzaman Jusoff (pp. 471 - 482) Keywords: Hospitals, Quality, Service quality assurance Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (183kb) ] | Reprints & permissions |
| 1805783 | Evaluation of hospital service level agreements Rieneke G. Berbée, Paul Gemmel, Brenda Droesbeke, Hugo Casteleyn, Darline Vandaele (pp. 483 - 497) Keywords: Belgium, Governance, Hospitals, Service levels Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (216kb) ] | Reprints & permissions |
| 1805784 | Culture and quality care perceptions in a Pakistani hospital Fauziah Rabbani, S.M. Wasim Jafri, Farhat Abbas, Firdous Jahan, Nadir Ali Syed, Gregory Pappas, Syed Iqbal Azam, Mats Brommels, Göran Tomson (pp. 498 - 513) Keywords: Employee involvement, Hospitals, Leadership, Organizational culture, Pakistan, Quality improvement Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (170kb) ] | Reprints & permissions |
| 1805786 | Customer focus in breast cancer screening services Andreas Buttimer (pp. 514 - 524) Keywords: Clinical governance, Customer orientation, Health services, Ireland, Mass screening, Scotland Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (77kb) ] | Reprints & permissions |
| 1805785 | Patient satisfaction with an emergency department psychiatric service Claire O'Regan, Martina Ryan (pp. 525 - 534) Keywords: Customer satisfaction, Health services sector, Ireland, Performance measurement (quality), Quality improvement Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (86kb) ] | Reprints & permissions |
| 1805787 | Maximising safety of cataract surgery training: Improving patient safety by reducing cataract surgery complication rates E-Shawn Goh (pp. 535 - 546) Keywords: Clinical audit, Eyes, Risk management, Safety, Singapore, Surgery Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (365kb) ] | Reprints & permissions |
| 1805788 | Drug quality in South Africa: perceptions of key players involved in medicines distribution Aarti Patel, Pauline Norris, Robin Gauld, Thomas Rades (pp. 547 - 560) Keywords: Drugs, Health services, Procurement, Quality assurance, South Africa Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (134kb) ] | Reprints & permissions |