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Journal cover: International Journal of Health Care Quality Assurance

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Online from: 1988

Subject Area: Health Care Management/Healthcare

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Table of contents:
Volume 22 issue 5

Published: 2009, Start page: p454

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Articles
Article Id: Article Information:
1805781 Testing some major determinants for hospital innovation success
Maria do Carmo Caccia-Bava, Valerie C.K. Guimaraes, Tor Guimaraes (pp. 454 - 470)
Keywords: Change management, Hospitals, Innovation, Project management, Strategic leadership, United States of America
Article type: Research paper
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1805782 Service quality in health care setting
Wan Edura Wan Rashid, Hj. Kamaruzaman Jusoff (pp. 471 - 482)
Keywords: Hospitals, Quality, Service quality assurance
Article type: Research paper
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1805783 Evaluation of hospital service level agreements
Rieneke G. Berbée, Paul Gemmel, Brenda Droesbeke, Hugo Casteleyn, Darline Vandaele (pp. 483 - 497)
Keywords: Belgium, Governance, Hospitals, Service levels
Article type: Research paper
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1805784 Culture and quality care perceptions in a Pakistani hospital
Fauziah Rabbani, S.M. Wasim Jafri, Farhat Abbas, Firdous Jahan, Nadir Ali Syed, Gregory Pappas, Syed Iqbal Azam, Mats Brommels, Göran Tomson (pp. 498 - 513)
Keywords: Employee involvement, Hospitals, Leadership, Organizational culture, Pakistan, Quality improvement
Article type: Research paper
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1805786 Customer focus in breast cancer screening services
Andreas Buttimer (pp. 514 - 524)
Keywords: Clinical governance, Customer orientation, Health services, Ireland, Mass screening, Scotland
Article type: Research paper
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1805785 Patient satisfaction with an emergency department psychiatric service
Claire O'Regan, Martina Ryan (pp. 525 - 534)
Keywords: Customer satisfaction, Health services sector, Ireland, Performance measurement (quality), Quality improvement
Article type: Research paper
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1805787 Maximising safety of cataract surgery training: Improving patient safety by reducing cataract surgery complication rates
E-Shawn Goh (pp. 535 - 546)
Keywords: Clinical audit, Eyes, Risk management, Safety, Singapore, Surgery
Article type: Research paper
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1805788 Drug quality in South Africa: perceptions of key players involved in medicines distribution
Aarti Patel, Pauline Norris, Robin Gauld, Thomas Rades (pp. 547 - 560)
Keywords: Drugs, Health services, Procurement, Quality assurance, South Africa
Article type: Research paper
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Recent publications

Article Id: Article Information:
1805801 International Perspectives on Health and Social Care
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1805802 The Engines of Hippocrates: From the Dawn of Medicine to Medical and Pharmaceutical Informatics
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1805803 Shared Decision-making in Health Care – Achieving Evidence-based Patient Choice (2nd ed.)
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News and views

1805790 World Health Organization
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1805791 Argentina - Ministry of Health issues resolution-ending purchase of mercury thermometers and sphygmomanometers in the country’s hospitals
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1805792 Brazil - Free exercise and nutrition program in Brazil could serve as model elsewhere
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1805793 USA - Task force recommends screening adolescents for clinical depression
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1805794 Australia - Better data the key to hospital performance
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1805795 India - India requires over $200 billion to provide quality healthcare
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1805796 New Zealand - The Royal New Zealand College Practitioners – Quality Symposium
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1805797 Finland - Finland builds on local information foundations
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1805798 UK - New care regulator commends NHS progress on infection control
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1805799 Qatar - Qatar educating Middle East healthcare professionals to showcase the Gulf state’s healthcare
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1805800 Zambia - Quality health delivery system still top
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Editorial

1805789 Editorial
Kay Downey-Ennis
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