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Journal cover: International Journal of Health Care Quality Assurance

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Online from: 1988

Subject Area: Health Care Management/Healthcare

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DOC questionnaire: measuring how GPs and medical specialists rate collaboration


Document Information:
Title:DOC questionnaire: measuring how GPs and medical specialists rate collaboration
Author(s):Annette J. Berendsen, (Department of General Practice, University Medical Centre Groningen, University of Groningen, Groningen, The Netherlands), Wim H.G.M. Benneker, (Department of General Practice, University Medical Centre Groningen, University of Groningen, Groningen, The Netherlands), Klaas H. Groenier, (Department of General Practice, University Medical Centre Groningen, University of Groningen, Groningen, The Netherlands), Jan Schuling, (Department of General Practice, University Medical Centre Groningen, University of Groningen, Groningen, The Netherlands), Richard P.T.M. Grol, (Scientific Institute for Quality of Healthcare, University Medical Centre Sint Radboud, Nijmegen, The Netherlands), Betty Meyboom-de Jong, (Department of General Practice, University Medical Centre Groningen, University of Groningen, Groningen, The Netherlands)
Citation:Annette J. Berendsen, Wim H.G.M. Benneker, Klaas H. Groenier, Jan Schuling, Richard P.T.M. Grol, Betty Meyboom-de Jong, (2010) "DOC questionnaire: measuring how GPs and medical specialists rate collaboration", International Journal of Health Care Quality Assurance, Vol. 23 Iss: 5, pp.516 - 526
Keywords:General practitioners, Health services, Quality assurance, The Netherlands
Article type:Research paper
DOI:10.1108/09526861011050547 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:The authors would like to thank all the GPs and specialists who participated in the study. The authors also thank Trudy Zijlstra, former medical student, who contributed substantially to the “image” item and who helped the authors during testing, pilot study and data analysis phases. The study was funded by the UMCG Innovation Fund.
Abstract:

Purpose – This paper aims to assess the validity of a questionnaire aimed at assessing how general practitioners (GPs) and specialists rate collaboration.

Design/methodology/approach – Primary data were collected in The Netherlands during March to September 2006. A cross-sectional study was conducted among 259 GPs and 232 specialists. Participants were randomly selected from The Netherlands Medical Address Book. Specialists rarely contacting a GP were not invited to participate.

Findings – Exploratory factor analysis indicated that the questionnaire, consisting of 20 items, measured five domains: organisation; communication; professional expertise; image; and knowing each other. Cronbach's alpha coefficients ranged from 0.64 to 0.83 indicating sufficient internal consistency. Correlation coefficients between domains were all <0.4. All but “communication” clearly produced distinguishing scores for different respondent groups.

Research limitations/implications – This study shows that the doctors' opinions on collaboration (DOC) questionnaire is valid and that it may have the potential to give feedback to both medical professionals and policy makers. Such feedback creates an opportunity to improve collaboration.

Originality/value – The DOC questionnaire is a useful instrument for assessing collaboration among GPs and specialists. It can provide feedback to both medical professionals and policy makers. Such feedback creates an opportunity to improve collaboration.



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