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Journal cover: International Journal of Health Care Quality Assurance

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Online from: 1988

Subject Area: Health Care Management/Healthcare

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Table of contents:
Volume 24 issue 2

Published: 2011, Start page: p101

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Articles
Article Id: Article Information:
1906028 Swedish healthcare management practices and quality improvement work: development trends
Mattias Elg, Jesper Stenberg, Peter Kammerlind, Sofia Tullberg, Jesper Olsson (pp. 101 - 123)
Keywords: Health services, Management technique, Quality, Sweden
Article type: Research paper
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1906029 The birth satisfaction scale
Caroline Hollins Martin, Valerie Fleming (pp. 124 - 135)
Keywords: Auditing, Childbirth, Midwifery, Patient care, United Kingdom, Women
Article type: Research paper
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1906030 Patient safety analyses using Lombardy administrative archives
Pietro Giorgio Lovaglio (pp. 136 - 148)
Keywords: Benchmarking, Italy, Patient care, Safety
Article type: Research paper
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1906031 Service quality in alcohol treatment: A research note
Sheilagh M. Resnick, Mark D. Griffiths (pp. 149 - 163)
Keywords: Alcoholism, Customer services quality, Health services, SERVQUAL, United Kingdom
Article type: Research paper
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1906032 Lone voices have an emotional content: focussing on mental health service user and carer involvement
Sherrie Hitchen, Mary Watkins, Graham R. Williamson, Susan Ambury, Gillian Bemrose, David Cook, Maureen Taylor (pp. 164 - 177)
Keywords: Change management, Employee involvement, Empowerment, Learning organizations, Mental health services, United Kingdom
Article type: Research paper
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1906033 Patient, staff and physician satisfaction: a new model, instrument and their implications
Anne S. York, Kim A. McCarthy (pp. 178 - 191)
Keywords: Customer satisfaction, Health services sector, Patient care, Performance management, Quality, United States of America
Article type: Research paper
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Recent publications

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1926358 Handbook of Pediatric Chronic Pain
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1926359 2030 – The Future of Medicine, Avoiding a Medical Meltdown
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1926360 MBA For Medics
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1926361 Risk Management Handbook for Health Care Organizations
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News and views

1906044 Kuwait - Al-Omooma Hospital to provide medical care to mother and child
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1906045 A dozen countries to benefit from $130 million investment to strengthen training
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1906046 NigeriaNigeria defends malaria drug quality
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1926345 World Health Organization
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1926346 Canada - Telepathology poised for rapid growth
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1926347 United States of America - Magellan clinical leaders to discuss solutions to improve mental illnesses
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1926348 Australia - Historic increase in clinical placements for physiotherapists
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1926349 New Zealand - Former pop singer lobbies government to fund alternative heart therapy
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1926350 Malaysia - Prime minister to go for quality healthcare
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1926351 Europe - European day for organ donation and transplantation
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1926352 OECD ministers agree on better healthcare system to save money
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1926353 United Kingdom - "Life bonuses" for NHS consultants criticised
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