ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality
Online from: 1988
Subject Area: Managing Quality
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| Article Id: | Article Information: |
|---|---|
| 1631106 | TQM: an act of balance between contradictions Roland Harnesk, Lena Abrahamsson (pp. 531 - 540) Keywords: Leadership, Quality management techniques, Total quality management Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (78kb) ] | Reprints & permissions |
| 1631107 | Managerial leadership for total quality improvement in UK higher education Augustus E. Osseo-Asare, David Longbottom, Pieris Chourides (pp. 541 - 560) Keywords: Higher education, Leadership, Managers, Quality improvement, Total quality, United Kingdom Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (539kb) ] | Reprints & permissions |
| 1631108 | A conceptual framework for integrating six-sigma and strategic management methodologies to quantify decision making Shawnta S. Friday-Stroud, J. Scott Sutterfield (pp. 561 - 571) Keywords: Decision making, Quantitative methods, Six sigma, Strategic management, Strategic objectives Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (139kb) ] | Reprints & permissions |
| 1631109 | A new framework for managing change J.S. Oakland, S.J. Tanner (pp. 572 - 589) Keywords: Change management, Organizational change, Organizational processes, Strategic objectives Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (240kb) ] |
| 1631110 | The validity of quality practices on performance of outsourced professional housing services Terence Y.M. Lam (pp. 590 - 603) Keywords: Competitive strategy, Hong Kong, Housing, Outsourcing, Performance levels, Professional services Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (97kb) ] | Reprints & permissions |
| 1631111 | EFQM model self-assessment using a questionnaire approach in university administrative services Juan José TarÃ, Susana de Juana-Espinosa (pp. 604 - 616) Keywords: European Foundation for Quality Management, Higher education, Quality management, Self assessment, Spain Article type: Case study Please login | Abstract & purchase [ HTML & PDF (80kb) ] | Reprints & permissions |
| 1631112 | Innovative new product development: a study of selected QFD case studies Paulo Augusto Cauchick Miguel (pp. 617 - 625) Keywords: Innovation, Product development, Product innovation, Quality function deployment Article type: Case study Please login | Abstract & purchase [ HTML & PDF (85kb) ] | Reprints & permissions |
| Article Id: | Article Information: |
|---|---|
| 1631105 | Lean Six Sigma Statistics: Calculating Process Efficiencies in Transactional Projects K. Narasimhan pp. 626 - 626 Please login | Abstract & purchase [ HTML ] Viewpoint |
| 1631113 | From good to great to ACE John S. Oakland Emerald Literati Network |
| 1631114 | 2007 Awards for Excellence |