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Home > The TQM Magazine > Table of contents:Volume 15 issue 3
The TQM Magazine
ISSN: 0954-478X
Currently published as: The TQM Journal
Incorporates: Training for Quality
Online from: 1988
Subject Area: Managing Quality
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Table of contents:
Volume 15 issue 3
Published: 2003, Start page: p127Special Issue: Managing Quality in E-Operations
Guest editor(s): Christopher Seow
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| 842062 | E-quality in an integrated enterprise Christian N. Madu, Assumpta A. Madu (pp. 127 - 136) Keywords: Database management, Electronic commerce, Information management, Integration, Quality Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (119kb) ] | Reprints & permissions |
| 842063 | Quality and electronic commerce: a partnership for growth Angeliki Poulymenakou, Loukas Tsironis (pp. 137 - 151) Keywords: Customer satisfaction, Electronic commerce, Service quality, Total quality management Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (546kb) ] | Reprints & permissions |
| 842064 | The building blocks of an operations strategy for e-business Robert H. Lowson, Nicola J. Burgess (pp. 152 - 163) Keywords: Electronic commerce, Operations management, Quality Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (460kb) ] | Reprints & permissions |
| 842065 | A service quality framework for Web-based information systems K.C. Tan, M. Xie, Y.N. Li (pp. 164 - 172) Keywords: Information systems, Interaction, Internet, Service quality, User satisfaction Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (147kb) ] | Reprints & permissions |
| 842066 | Implications of B2B marketplace to supply chain development Dawei Lu, Jiju Antony (pp. 173 - 179) Keywords: Business-to-business marketing, Electronic commerce, Supply-chain management Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (73kb) ] | Reprints & permissions |
| 842067 | E-business: the illusion of automated success Patricia M. Janenko (pp. 180 - 186) Keywords: Change management, Data security, Disaster recovery, Electronic commerce, Quality, Quality management Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (74kb) ] | Reprints & permissions |
| 842068 | The return of online grocery shopping: a comparative analysis of Webvan and Tesco’s operational methods Kelly Delaney-Klinger, Kenneth K. Boyer, Mark Frohlich (pp. 187 - 196) Keywords: Delivery, Electronic commerce, Grocery, Operations strategy, Supply chain management Article type: General review Please login | Abstract & purchase [ HTML & PDF (217kb) ] | Reprints & permissions |
| 842069 | Reengineering construction business processes through electronic commerce K. Ruikar, C.J. Anumba, P.M. Carrillo (pp. 197 - 212) Keywords: Business process re-engineering, Collaboration, Construction industry, Electronic commerce, Supply-chain management Article type: Conceptual Paper Please login | Abstract & purchase [ HTML & PDF (870kb) ] | Reprints & permissions |
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