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Journal cover: Health Manpower Management

Health Manpower Management

ISSN: 0955-2065
Merged into: Journal of Management in Medicine

Online from: 1992

Subject Area: Health Care Management/Healthcare

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The monitoring and improvement of productivity in health care


Document Information:
Title:The monitoring and improvement of productivity in health care
Author(s):Carol Kreitz, (Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California, USA), Brian H. Kleiner, (Department of Management, School of Business Administration and Economics, California State University at Fullerton, Fullerton, California, USA)
Citation:Carol Kreitz, Brian H. Kleiner, (1995) "The monitoring and improvement of productivity in health care", Health Manpower Management, Vol. 21 Iss: 5, pp.36 - 39
Keywords:Health care, Human resource management, Organizational change, Productivity management, USA
Article type:Research paper
DOI:10.1108/09552069510097156 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Considers the monitoring of productivity in the health care environment. Examines especially the development of a labour standard and a volume indicator. Sees the whole as a management tool for controlling staffing requirements and costs. Investigates the question of methods improvement, involving all staff, should the standard fail to be met. Discusses increased training, procedure scheduling, investment in equipment, incentives, reduction of paper work, physician utilization. Cautions that the implementation of change must not be vitiated by internal politics and concludes that that which gets monitored gets controlled.



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