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Home > International Journal of Retail & Distribution Management > Table of contents:Volume 36 issue 11
International Journal of Retail & Distribution Management
ISSN: 0959-0552
Online from: 1973
Subject Area: Industry and Public Sector Management
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Table of contents:
Volume 36 issue 11
Published: 2008, Start page: p861Icon key: 
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| 1751711 | An assessment of operational efficiencies in the UK retail sector Wantao Yu, Ramakrishnan Ramanathan (pp. 861 - 882) Keywords: Business performance, Data analysis, Retailing, United Kingdom Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (442kb) ] | Reprints & permissions |
| 1751712 | Analysing cost efficiency in Spanish retailers with a random frontier model Carlos Pestana Barros, Ricardo Sellers-Rubio (pp. 883 - 900) Keywords: Costs, Retailing, Spain, Supermarkets Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (119kb) ] | Reprints & permissions |
| 1751713 | The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior Yan Lu, Yoo-Kyoung Seock (pp. 901 - 918) Keywords: Consumer behaviour, Consumers, Customer loyalty, Customer satisfaction, Customer services quality, Grey marketing Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (106kb) ] | Reprints & permissions |
| 1751714 | An empirical study of online shopping customer satisfaction in China: a holistic perspective Xia Liu, Mengqiao He, Fang Gao, Peihong Xie (pp. 919 - 940) Keywords: China, Customer satisfaction, Electronic commerce Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (1036kb) ] | Reprints & permissions |
| 1751715 | The role of corporate branding in a market driving strategy Veronika Tarnovskaya, Ulf Elg, Steve Burt (pp. 941 - 965) Keywords: Brands, Corporate branding, Marketing strategy, Russia Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (137kb) ] | Reprints & permissions |
Editorial
| Article Id: | Article Information: |
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| 1751716 | Editorial John Fernie Abstract | View HTML |
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