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Home > Information Technology & People > Table of contents:Volume 24 issue 4
Information Technology & People
ISSN: 0959-3845
Online from: 1982
Subject Area: Information and Knowledge Management
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Table of contents:
Volume 24 issue 4
Published: 2011, Start page: p336Icon key: 
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| 17003521 | The contribution of information technology to call center productivity: An organizational design analysis Frantz Rowe, Rolande Marciniak, Cécile Clergeau (pp. 336 - 361) Keywords: Automated call distribution, Call centres, Communication technologies, Efficiency rate, France, Goals, Inbound calls, Organizational design, Productivity rate Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (356kb) ] | Reprints & permissions |
| 17003301 | Writing to the unknown: bloggers and the presence of backpackers Niki Panteli, Lin Yan, Petros Chamakiotis (pp. 362 - 377) Keywords: Audience, Backpackers, Blogs, Communication technologies, Communities, Presence, Social networks, Virtual worlds Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (106kb) ] | Reprints & permissions |
| 17003580 | Multihoming behavior of users in social networking web sites: a theoretical model Monika Mital, Sumit Sarkar (pp. 378 - 392) Keywords: Communication technologies, Consumer behaviour, Internet behaviour, Multihoming, Network externality, Non-financial benefits, Product differentiation, Social networking, Utility Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (107kb) ] | Reprints & permissions |
| 17003420 | Benefits gained from dimensions of social capital: a study of software developers in Sri Lanka Vathsala Wickramasinghe, Purnima Weliwitigoda (pp. 393 - 413) Keywords: Career progression, Knowledge sharing, Social capital, Social networks, Software engineering, Sri Lanka Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (132kb) ] | Reprints & permissions |
| 17003223 | Technological embeddedness and household computer adoption Gang Peng, Ying Wang, Rammohan Kasuganti (pp. 414 - 436) Keywords: Computers, Decision making, Household computer adoption, Innovation, Social embeddedness, Technological embeddedness, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (192kb) ] | Reprints & permissions |
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