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Home > International Journal of Contemporary Hospitality Management > Table of contents:Volume 19 issue 5
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Online from: 1989
Subject Area: Tourism and Hospitality
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Table of contents:
Volume 19 issue 5
Published: 2007, Start page: p351Special Issue: The hospitality industry in India
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You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
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| 1615773 | Service failure and recovery strategies in the restaurant sector: An Indo-US comparative study Kirti Dutta, Umashankar Venkatesh, H.G. Parsa (pp. 351 - 363) Keywords: Consumer behaviour, Customer satisfaction, Customer service management, India, Restaurants, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (129kb) ] | Reprints & permissions |
| 1615774 | Exploring consumer attitude and behaviour towards green practices in the lodging industry in India Kamal Manaktola, Vinnie Jauhari (pp. 364 - 377) Keywords: Consumer behaviour, Corporate social responsibility, Green marketing, Hotel and catering industry, India Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (90kb) ] | Reprints & permissions |
| 1615775 | Measuring efficiency of the hotel and restaurant sector: the case of India Gunjan M. Sanjeev (pp. 378 - 387) Keywords: Data analysis, Hotel and catering industry, India, Process efficiency, Restaurants Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (81kb) ] | Reprints & permissions |
| 1615776 | Managing reservations through online distribution channels: An insight into mid-segment hotels in India Swati Dabas, Kamal Manaktola (pp. 388 - 396) Keywords: Distribution systems, India, Intermediaries, Reservation computer systems, Tourism Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (70kb) ] | Reprints & permissions |
| 1615777 | An analysis of the debt-equity structure of leading hotel chains in India Kirti Madan (pp. 397 - 414) Keywords: Capital structure, Debts, Financial performance, Hotels, India, Management ratios Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (90kb) ] | Reprints & permissions |
| 1615778 | Social software practices on the internet: Implications for the hotel industry Mridula Dwivedi, T.P. Shibu, Umashankar Venkatesh (pp. 415 - 426) Keywords: Communications, Computer communications software, Consumer goods, Hotels, Worldwide web Article type: Literature review Please login | Abstract & purchase [ HTML & PDF (87kb) ] | Reprints & permissions |
Guest editorial
| Article Id: | Article Information: |
|---|---|
| 1615780 | Guest editorial Vinnie Jauhari Abstract | View HTMLEditorial |
| 1615779 | Editorial Richard Teare Abstract | View HTML |
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