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Journal cover: Management Development Review

Management Development Review

ISSN: 0962-2519
Merged into: Human Resource Management International Digest

Online from: 1992

Subject Area: Human Resource Management

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Supervisors shine at Pilkington Glass

Document Information:
Title:Supervisors shine at Pilkington Glass
Source:Management Development Review, Vol. 10 Iss: 7
pp:265 - 267
Keywords:Glass, Kaizen, Organizational performance, Supervisory training, United Kingdom
Article type:Case study
DOI:10.1108/EUM0000000004450 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:A training programme for supervisors at the float-glass manufacturing subsidiary of UK glassmaker Pilkington boosted supervisors’ skills, increased quality and cut costs. Savings resulting from just one of the programme’s 44 projects have more than paid for the programme as a whole. Total savings from all the projects outstripped the costs of the training programme many times over. Explores the programme in detail.

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