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Journal cover: Human Resource Management International Digest

Human Resource Management International Digest

ISSN: 0967-0734
Incorporates: Management Development Review

Online from: 2002

Subject Area: Human Resource Management

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Table of contents:
Volume 16 issue 1

Published: 2008, Start page: p3

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Articles
Article Id: Article Information:
1657929 Day-to-day leadership
David Kesby (pp. 3 - 5)
Keywords: Communications, Leadership, Organizational development, Trust
Article type: Viewpoint
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1657740 No more heroes… as all managers become leaders at Lancashire County Council
Blair McPherson (pp. 6 - 9)
Keywords: Leadership, Local government, Management consultancy, Organizational development
Article type: Case study
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1657741 Outsourcing connects BT with better and cheaper HRM: Deal builds on strengths of joint-venture partners
(pp. 10 - 12)
Keywords: Human resource management, Outsourcing, Strategic management
Article type: Case study
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1657742 Training restores pride among customer-service staff at Johnsons Apparelmaster: Project highlights path to significant and lasting change
(pp. 13 - 15)
Keywords: Customer orientation, Customer relations, Employee attitudes, Morale, Service delivery, Training
Article type: Case study
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1657743 Training re-energizes call-center staff at First Choice Holidays: Initiative overhauls organizational culture
(pp. 16 - 19)
Keywords: Call centres, Sales performance, Tourism, Training
Article type: Case study
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1657744 A-Plant makes the grade through targeted training: Hire firm transforms attitudes to people development
(pp. 20 - 23)
Keywords: Career development, Management development, Retention, Training
Article type: Case study
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1657745 Callender Aeropart apprentices learn to be lean: Course instils good habits early in people's careers
(pp. 24 - 25)
Keywords: Apprenticeships, Lean production, Training
Article type: Case study
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1657746 MITIE's real apprentices earn real jobs: Training links the company's needs with those of the community
(pp. 26 - 28)
Keywords: Apprenticeships, Employment, Services, Training
Article type: Case study
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1657747 Natural resources, expertly deployed at Fugro: Global exploration business adopts e-learning accessible in remotest parts of world
(pp. 29 - 31)
Keywords: Computer based learning, Extractive industries, Training
Article type: Case study
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1657748 Training accounts for big improvements at Fairbairn Private Bank: Bespoke program blends internal and external expertise
(pp. 32 - 34)
Keywords: Banks, Customer services quality, Morale, Organizational culture, Training
Article type: Case study
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1657749 WYPS cuts stress-related illness: Individualized training helps managers to become better supervisors
(pp. 35 - 37)
Keywords: Bullying, Management development, Management effectiveness, Management skills, Sick leave, Stress
Article type: Case study
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1657750 Improving your interview process: five key steps: Invest time and effort in getting the right person for the job
Tim Barnett (pp. 38 - 39)
Keywords: Interviews, Recruitment, Value analysis
Article type: Viewpoint
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1657751 Interview with Lucy Bolton
Interview by Rachel Brown (pp. 40 - 41)
Keywords: Human resource management, Occupational health and safety
Article type: Viewpoint
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1657752 Keep your employees safe on the road
Mike Pitt (pp. 42 - 43)
Keywords: Employees, Health and safety, Road safety
Article type: Viewpoint
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What’s on the web

Article Id: Article Information:
1657765 What’s on the web
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Suggested reading

1657764 The ROI Field Book: Strategies for Implementing ROI in HR and Training
Patricia Pulliam Phillips
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Abstracts

1657753 Business driven action learning: a powerful tool for building world-class entrepreneurial business leaders
J. Horan
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1657754 Fulfilling the promise of career development: getting to the
F. van de Ven
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1657755 Beyond corporate codes of conduct: work organization and labor standards at Nike's suppliers
R. Locke
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1657756 Women and the labyrinth of leadership
A.H. Eagly
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1657757 Music and meaning on the factory floor
M. Korczynski
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1657758 Outsourcing: the business model for the new millennium
I. Hunter
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1657759 Talking the talk (language skills)
E. Eyre
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1657760 Assessing job candidates' creativity: propositions and future research directions
A. Malakate
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1657761 Turning managers into leaders: assessing the organizational impact of leadership development
B. Dexter
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1657762 The talent challenge: creating a culture to recruit, engage and retain the best
J. Reid
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1657763 Invisible epidemic (organizational under-management)
B. Tulgan
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