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Human Resource Management International Digest

ISSN: 0967-0734
Incorporates: Management Development Review

Online from: 2002

Subject Area: Human Resource Management

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American Express: establishing a leader-led flexible culture

Downloads: The fulltext of this document has been downloaded 281 times since 2012

Article citation: , (2012) "American Express: establishing a leader-led flexible culture", Human Resource Management International Digest, Vol. 20 Iss: 2, pp. -

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Article Type: Abstracts From: Human Resource Management International Digest, Volume 20, Issue 2

Foster C. Equal Opportunities Review (UK), October 2011, No. 217, Start page: 8, No. of pages: 3

Looks at the initiatives introduced by American Express to promote flexible working. Highlights the business case for flexible working and how this has been used to change the attitudes of managers, who are often deemed to be the biggest barrier to organizational change. Outlines how employees lacking the confidence to request flexible working can be an obstacle to the introduction of a flexible working culture and describes what American Express has done to tackle this. Details how American Express believes flexible-working has improved the company’s image and how flexible working might be taken further. ISSN: 0268-7143 Reference: 40AT533

Keywords: Flexible working, Corporate culture, Management attitudes