ISSN: 1066-2243
Online from: 1991
Subject Area: Information and Knowledge Management
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| Article Id: | Article Information: |
|---|---|
| 1729303 | The effectiveness of online customer relations tools: Comparing the perspectives of organizations and customers Lior Fink, Aviv Zeevi, Dov Te'eni (pp. 211 - 228) Keywords: Customer relations, Customer satisfaction, Electronic commerce, Online operations, Worldwide web Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (155kb) ] | Reprints & permissions |
| 1729304 | The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities Christy M.K. Cheung, Matthew K.O. Lee, Neil Rabjohn (pp. 229 - 247) Keywords: Consumer behaviour, Electronic commerce, Internet Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (360kb) ] | Reprints & permissions |
| 1729305 | Differences between potential, new and experienced e-customers: Analysis of e-purchasing behaviour Blanca Hernández-Ortega, Julio Jiménez-Martínez, M. José Martín-DeHoyos (pp. 248 - 265) Keywords: Consumer behaviour, Electronic commerce Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (264kb) ] | Reprints & permissions |
| 1729306 | Predicting online channel use for an online and print magazine: a case study Paweena Srisuwan, Stuart J. Barnes (pp. 266 - 285) Keywords: Consumer behaviour, Magazine, Online operations Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (380kb) ] | Reprints & permissions |
| 1729307 | Towards an understanding of the behavioral intention to use online news services: An exploratory study Yen-Hao Howard Chen, David Corkindale (pp. 286 - 312) Keywords: Consumer behaviour, Information media, Internet, Taiwan Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (335kb) ] | Reprints & permissions |
| 1729308 | Customer satisfaction factors of mobile commerce in Korea Jeewon Choi, Hyeonjoo Seol, Sungjoo Lee, Hyunmyung Cho, Yongtae Park (pp. 313 - 335) Keywords: Communication technologies, Customer loyalty, Customer satisfaction, Electronic commerce, Korea Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (307kb) ] | Reprints & permissions |
| 1729309 | Connecting P2P to the web: Lessons from a prototype Gnutella-WWW gateway Brian D. Davison, Wei Zhang, Baoning Wu (pp. 336 - 356) Keywords: Search engines, Worldwide web Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (354kb) ] | Reprints & permissions |
| Article Id: | Article Information: |
|---|---|
| 1729310 | Are we really related? David G. Schwartz |