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Home > Journal of Systems and Information Technology > Table of contents:Volume 15 issue 2 - Latest Issue
Journal of Systems and Information Technology
ISSN: 1328-7265
Online from: 1997
Subject Area: Information and Knowledge Management
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Table of contents:
Volume 15 issue 2 - Latest Issue
Published: 2013, Start page: p140Icon key: 
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| 17087252 | Extending customer relationship management: from empowering firms to empowering customers Hannu Saarijärvi, Heikki Karjaluoto, Hannu Kuusela (pp. 140 - 158) Keywords: Customer centricity, Customer data, Customer relationship management, New media, Service-dominant logic Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (208kb) ] | Reprints & permissions |
| 17087253 | A comprehensive review of survey-based research in MIS Erastus Karanja, Jigish Zaveri (pp. 159 - 188) Keywords: Empirical research, Management information systems, Research methods, Statistical software packages, Statistical techniques, Survey-based research Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (250kb) ] | Reprints & permissions |
| 17087254 | Wikis as knowledge management systems: issues and challenges Sarah Kiniti, Craig Standing (pp. 189 - 201) Keywords: KMS, Knowledge management, Wiki implementation, Wikis Article type: General review Please login | Abstract & purchase [ HTML & PDF (231kb) ] | Reprints & permissions |
| 17087255 | Intention to use a free voluntary service: The effects of social influence, knowledge and perceptions Boonlert Watjatrakul (pp. 202 - 220) Keywords: Adoption, Ease of use, Enjoyment, Intention, Knowledge, Social influence, Usefulness, User satisfaction, User studies, Voluntary services Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (125kb) ] | Reprints & permissions |
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