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Journal cover: Cross Cultural Management: An International Journal

Cross Cultural Management: An International Journal

ISSN: 1352-7606

Online from: 1994

Subject Area: International Business

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Organizational stress, psychological strain, and work outcomes in six national contexts: A closer look at the moderating influences of coping styles and decision latitude


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Title:Organizational stress, psychological strain, and work outcomes in six national contexts: A closer look at the moderating influences of coping styles and decision latitude
Author(s):Rabi S. Bhagat, (Department of Management, Fogelman College of Business and Economics, The University of Memphis, Memphis, Tennessee, USA), Balaji Krishnan, (Department of Marketing and Supply Chain Management, Fogelman College of Business and Economics, The University of Memphis, Memphis, Tennessee, USA), Terry A. Nelson, (Department of Management, Fogelman College of Business and Economics, The University of Memphis, Memphis, Tennessee, USA), Karen Moustafa Leonard, (Department of Management and Marketing, Doermer School of Business and Management Sciences, Indiana University-Purdue University at Fort Wayne, Fort Wayne, Texas, USA), David L. Ford Jr, (School of Management, The University of Texas at Dallas, Richardson, Texas, USA), Tejinder K. Billing, (Department of Management, Rohrer College of Business, Rowan University, Memphis, Tennessee, USA)
Citation:Rabi S. Bhagat, Balaji Krishnan, Terry A. Nelson, Karen Moustafa Leonard, David L. Ford Jr, Tejinder K. Billing, (2010) "Organizational stress, psychological strain, and work outcomes in six national contexts: A closer look at the moderating influences of coping styles and decision latitude", Cross Cultural Management: An International Journal, Vol. 17 Iss: 1, pp.10 - 29
Keywords:Cross-cultural studies, Decision making, Employee behaviour, Organizational culture, Stress
Article type:Research paper
DOI:10.1108/13527601011016880 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Abstract:

Purpose – The purpose of this paper is to investigate the moderating roles of two distinct styles of coping and decision latitude on the relationship between three facets of role stress and psychological strain in six national contexts.

Design/methodology/approach – The objective of the research is to examine the relative predictive efficacies of three theory specific moderators in six countries which differ on the cultural dimension of individualism-collectivism. The data are analyzed using moderated regression analysis.

Findings – The results show that problem-focused coping is a better moderator in the individualistic countries and that emotion-focused coping is a better moderator in the collectivistic contexts. None of the three moderators moderate the relationships in Germany and South Africa – the two countries which had scores in the mid-range of the individualism-collectivism continuum. Findings are discussed for their significance into the interplay of cultural variations and coping with work stress in predicting psychological strain or distress on the job.

Practical implications – Practical implications for managing human resources in various subsidiaries of multinational and global organizations are discussed.

Originality/value – This paper confirms existing theories and expands the authors’ understanding of role stress and psychological strain in different cultural contexts.



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Qualitative research in international marketing.