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Journal cover: Journal of Quality in Maintenance Engineering

Journal of Quality in Maintenance Engineering

ISSN: 1355-2511

Online from: 1995

Subject Area: Managing Quality

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Managing condition-based maintenance technology: A multiple case study in the process industry

Document Information:
Title:Managing condition-based maintenance technology: A multiple case study in the process industry
Author(s):Jasper Veldman, (School of Management and Governance, University of Twente, Enschede, The Netherlands), Warse Klingenberg, (Faculty of Economics and Business, University of Groningen, Groningen, The Netherlands), Hans Wortmann, (Faculty of Economics and Business, University of Groningen, Groningen, The Netherlands)
Citation:Jasper Veldman, Warse Klingenberg, Hans Wortmann, (2011) "Managing condition-based maintenance technology: A multiple case study in the process industry", Journal of Quality in Maintenance Engineering, Vol. 17 Iss: 1, pp.40 - 62
Keywords:Case studies, Condition monitoring, Maintenance programmes, Production processes
Article type:Case study
DOI:10.1108/13552511111116240 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:The authors would like to thank the case study companies for their cooperation during this research project. In addition, the researchers owe gratitude to Stork GLT, Nederlandse Aardolie Maatschappij (NAM) and the Energy Delta Institute ( for their ongoing support.Most of the research described in this article was conducted when the first author was employed by the University of Groningen.

Purpose – Condition-based maintenance is the diagnosis of component failure or a prognosis of a component's time to failure. The aim of this paper is twofold: a summary of the main assumptions regarding condition-based maintenance found in the literature into eight postulates, and a comparison of the postulates against industrial practice. The postulates were formulated regarding the technical system, the managerial system and workforce knowledge.

Design/methodology/approach – The postulates were examined in a multiple case study of five large firms in the process industry.

Findings – The results indicate that some postulates were supported with empirical findings. Limited or no support was found for postulates concerning the application of prognostic activities, use of dedicated software, use of procedures, use of training, and the active management of domain-related knowledge availability.

Practical implications – Practitioners can use the eight postulates as key elements in the management of condition-based maintenance technology, and for the comparison of their current condition-based maintenance practices with what literature generally proposes.

Originality/value – Other researchers have reported on condition-based maintenance, but most publications focus on applied mathematics and new monitoring and simulation models. Only limited attention was paid to industrial practice so far. The study is one of the first in-depth empirical studies into actual condition-based maintenance practice.

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