Online from: 1996
Subject Area: Health and Social Care
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|Title:||Does he have sugar in his tea? Communication between people with learning disabilities, their carers and hospital staff|
|Author(s):||Ruth Bell, (MSc, BA (Hons) is a specialist practitioner learning disability hospital liaison nurse at Pennine Care NHS Foundation Trust, UK)|
|Citation:||Ruth Bell, (2012) "Does he have sugar in his tea? Communication between people with learning disabilities, their carers and hospital staff", Tizard Learning Disability Review, Vol. 17 Iss: 2, pp.57 - 63|
|Keywords:||Carers, Hospital care, Hospital passports, Improving communication, Learning disabilities|
|Article type:||Research paper|
|DOI:||10.1108/13595471211218712 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – This study seeks to evaluate a Hospital Passport tool designed to provide information and improve communication between people with learning disabilities and hospital staff.
Design/methodology/approach – This paper is a qualitative study, which explores people's experiences of good and bad communication in hospital and their experiences of how a Hospital Passport impacts on that process of communication.
Findings – The paper finds that a Hospital Passport can act as a useful multi-agency resource to improve communication and continuity of care for people with learning disabilities.
Originality/value – The study leads to insights and suggestions for health and social care professionals and organisations as to how communication can be improved to benefit vulnerable groups in hospital.
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