A social network-based organizational model for improving knowledge management in supply chains

Josep Capó-Vicedo; Josefa Mula; Jordi Capó

doi:10.1108/13598541111139099

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Supply Chain Management: An International Journal

ISSN: 1359-8546

Online from: 1996

Subject Area: Operations and Logistics Management

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A social network-based organizational model for improving knowledge management in supply chains

Document Information:
Title:	A social network-based organizational model for improving knowledge management in supply chains
Author(s):	Josep Capó-Vicedo, (Department of Business Management, Universitat Politècnica de València, Valencia, Spain), Josefa Mula, (Research Centre on Management Production and Engineering (CIGIP), Universitat Politècnica de València, Valencia, Spain), Jordi Capó, (Department of Economy and Social Sciences, Universitat Politècnica de València, Valencia, Spain)
Citation:	Josep Capó-Vicedo, Josefa Mula, Jordi Capó, (2011) "A social network-based organizational model for improving knowledge management in supply chains", Supply Chain Management: An International Journal, Vol. 16 Iss: 4, pp.284 - 293
Keywords:	Knowledge management, Small and medium-sized enterprises, Social networks, Supply chain management
Article type:	Case study
DOI:	10.1108/13598541111139099 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Acknowledgements:	Retraction notice: This version of “A social network-based organizational model for improving knowledge management in supply chains” has been published in error. Please read the final and correct version of this article in Supply Chain Management: An International Journal, Vol. 16 No. 5, pp. 379-88. Received: September 2010Revised: January 2011, February 2011 Accepted: March 2011
Abstract:	Purpose – This paper seeks to provide a social network-based model for improving knowledge management in multi-level supply chains formed by small and medium-sized enterprises (SMEs). Design/methodology/approach – This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Empirical experience from an exploratory case study in the construction sector is also presented. Findings – This proposal improves the establishment of inter-organizational relationships into networks to exchange knowledge among the companies along the supply chain and to create specific knowledge by promoting confidence and motivation. Originality/value – This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for supply chains formed by SMEs.