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Antidote, The
ISSN: 1363-8483
Merged into: Strategy & Leadership
Online from: 1996
Subject Area: Strategy
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The gap between rhetoric and reality
| Title: | The gap between rhetoric and reality |
|---|---|
| Author(s): | Kippenberger, T |
| Citation: | Kippenberger, T, (2000) "The gap between rhetoric and reality", Antidote, The, Vol. 5 Iss: 7, pp.22 - 26 |
| Keywords: | Change, Organizations, Research and development |
| Article type: | Research paper |
| DOI: | 10.1108/EUM0000000006874 (Permanent URL) |
| Publisher: | MCB UP Ltd |
| Abstract: | Covers change in organizations and highlights three in particular: BT payphones; Citibank; and Hewlett-Packard, using insets to show level of change, initial response, movement and new situations. Discusses research findings and unveils a variety of factors that affect how change initiatives are received, employing a Figure to aid in explanation of three groups: content; context; and cognition. Concludes, for employees to unlearn old ways, they themselves must take some responsibility for change. |
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