Previously published as: Employee Counselling Today
Online from: 1997
Subject Area: Learning and Development
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|Title:||Learning characteristics of small business managers: principles for training|
|Author(s):||Lynn M. Jeffrey, (Department of Management and International Business, College of Business, Massey University, Auckland, New Zealand), Sophie Hide, (Centre for Human Factors and Ergonomics (COHFE), SCION – A Crown Research Institute E-centre, Massey University, Auckland, New Zealand), Stephen Legg, (Department of Management, College of Business, Massey University, Palmerston North, New Zealand)|
|Citation:||Lynn M. Jeffrey, Sophie Hide, Stephen Legg, (2010) "Learning characteristics of small business managers: principles for training", Journal of Workplace Learning, Vol. 22 Iss: 3, pp.146 - 165|
|Keywords:||Learning styles, Managers, Safety training, Small enterprises, Training|
|Article type:||Research paper|
|DOI:||10.1108/13665621011028602 (Permanent URL)|
|Publisher:||Emerald Group Publishing Limited|
Purpose – This paper aims to report on the second half of a two-part study that identified relevant content for safety audit training in small businesses. The specific aim of the paper is to determine the preferred learning styles and approaches of managers in these businesses in order to identify some principles which could be used to tailor training to meet their particular learning needs.
Design/methodology/approach – Participants in the study came from three relatively high-risk industries – road transport, construction, and the motor trade – producing a sample size of 102. A self-report questionnaire was distributed via trade magazines.
Findings – Very few differences were found between the three industries. Most differences were between road transport and the other two industries. Managers in the road transport industry have a lower preference for learning by listening and are less likely to be sequential learners than managers in the motor trade industry.
Practical implications – Small business managers are systematic, hard-working, pragmatic and prefer less formal modes of learning. These characteristics have implications for the structure and context of training programmes and the nature of the training materials.
Originality/value – The four learning profiles that emerged from the analysis in the paper provide a clear picture of the small business managers in the three industries studied.
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