ISSN: 1463-5771
Online from: 1994
Subject Area: Managing Quality
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| Article Id: | Article Information: |
|---|---|
| 1734994 | The exclusion of indirect costs from efficiency benchmarking Antonio Davide Barretta (pp. 345 - 367) Keywords: Benchmarking, Health services, Indirect costs, Italy Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (128kb) ] | Reprints & permissions |
| 1734995 | Benchmarking and performance measurement: a statistical analysis Sandra Moffett, Karen Anderson-Gillespie, Rodney McAdam (pp. 368 - 381) Keywords: Benchmarking, Performance measures, Statistical analysis Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (89kb) ] | Reprints & permissions |
| 1734996 | Perceptions about benchmarking best practices among French managers: an exploratory survey Faizul Huq, Marie-Helene Abbo, Ziaul Huq (pp. 382 - 401) Keywords: Benchmarking, Best practice, France, Managers Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (708kb) ] | Reprints & permissions |
| 1734997 | On the suitability of the self-organizing map for analysis of the macro and firm level competitive environment: An empirical evaluation Aapo Länsiluoto, Tomas Eklund (pp. 402 - 419) Keywords: Competitive analysis, Finland, Modelling, Paper pulp Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (337kb) ] | Reprints & permissions |
| 1734998 | Balanced score for the balanced scorecard: a benchmarking tool M. Punniyamoorthy, R. Murali (pp. 420 - 443) Keywords: Analytical hierarchy process, Balanced scorecard, Benchmarking, Corporate strategy Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (139kb) ] | Reprints & permissions |
| 1734999 | Managing healthcare performance in analytical framework Prasanta K. Dey, Seetharaman Hariharan, Ozren Despic (pp. 444 - 468) Keywords: Analytical hierarchy process, Health services, Performance management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (118kb) ] | Reprints & permissions |
| 1735000 | Scales to measure and benchmark service quality in tourism industry: A second-order factor approach Bindu Narayan, Chandrasekharan Rajendran, L. Prakash Sai (pp. 469 - 493) Keywords: Customer services quality, India, Performance measurement (quality), Tourism Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (124kb) ] | Reprints & permissions |
| 1735001 | Supplier selection in pharmaceutical industry: An analytic network process approach Konstantinos Kirytopoulos, Vrassidas Leopoulos, Dimitra Voulgaridou (pp. 494 - 516) Keywords: Decision making, Greece, Pharmaceuticals industry, Supplier relations, Suppliers, Supply chain management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (335kb) ] | Reprints & permissions |
| Article Id: | Article Information: |
|---|---|
| 1735002 | Special issue on benchmarking in growing economies: service industry perspectives |
| 1735003 | Special issue on the impact of electronic commerce on supply chain |