Online patient support systems – is there a need?

Tomasz J. Spyt; Pamela A.C. Watt; Maria C. Boehm; Paul R. Stafford

doi:10.1108/14664100210446623

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British Journal of Clinical Governance

ISSN: 1466-4100
Currently published as: Clinical Governance: An International Journal
Incorporates: Clinical Performance and Quality Healthcare

Online from: 1996

Subject Area: Health Care Management/Healthcare

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Online patient support systems – is there a need?

Document Information:
Title:	Online patient support systems – is there a need?
Author(s):	Tomasz J. Spyt, (Consultant Cardiothoracic Surgeon, Department of Cardiothoracic Surgery, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK), Pamela A.C. Watt, (Department of Information Systems, De Montfort University, Leicester, UK), Maria C. Boehm, (Department of Cardiothoracic Surgery, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK), Paul R. Stafford, (Department of Cardiology, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK)
Citation:	Tomasz J. Spyt, Pamela A.C. Watt, Maria C. Boehm, Paul R. Stafford, (2002) "Online patient support systems – is there a need?", British Journal of Clinical Governance, Vol. 7 Iss: 4, pp.250 - 254
Keywords:	Health care, Internet, Surveys
Article type:	Research paper
DOI:	10.1108/14664100210446623 (Permanent URL)
Publisher:	MCB UP Ltd
Abstract:	A survey of cardiac patients, their relatives and friends and local GPs was conducted to establish whether there is a need for an online patient support system. In November 2000, 859 patients, 360 relatives and 160 friends attending cardiac out-patients completed a questionnaire, 159 GPs were contacted by postal survey. Participants were asked if they use e-mail and the World Wide Web and if obtaining relevant health information via an online support system would be beneficial. Participants were also asked to select preferred subject options. The survey showed clear interest in the provision of a Web-based support service for cardiac patients and a pilot would be pursued.