The ‘Quality in Care’ model of quality assurance and safeguarding for older people in institutional care

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Journal of Adult Protection, The

ISSN: 1466-8203

Online from: 1999

Subject Area: Health and Social Care

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Document Information:
Title:	The ‘Quality in Care’ model of quality assurance and safeguarding for older people in institutional care
Author(s):	Felicity Elvidge, (Maidstone, West Kent Area), Geraldine MacPhail, (Maidstone, West Kent Area)
Citation:	Felicity Elvidge, Geraldine MacPhail, (2009) "The ‘Quality in Care’ model of quality assurance and safeguarding for older people in institutional care", Journal of Adult Protection, The, Vol. 11 Iss: 1, pp.28 - 37
Keywords:	Institutional care, Quality assurance, Quality in Care model, Safeguarding
Article type:	General review
DOI:	10.1108/14668203200900005 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Abstract:	This paper profiles the Maidstone ‘Quality in Care’ project and makes suggestions for how it could be developed and implemented across residential and nursing care for older people and for social care more widely. ‘Quality in Care’ is a quality assurance model of support provided to residential care homes for older people where there are serious concerns about the risks of abuse and/or neglect and the quality of services and care provided. The aim of the intervention is to ensure that vulnerable adults are safeguarded and protected and that service standards are improved in key areas. The model has the potential to be transferred to all client groups and most service types although resource constraints currently limit the project to older people only.