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Home > Performance Measurement and Metrics > Table of contents:Volume 12 issue 1
Performance Measurement and Metrics
ISSN: 1467-8047
Online from: 2000
Subject Area: Library and Information Studies
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Table of contents:
Volume 12 issue 1
Published: 2011, Start page: p7Icon key: 
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You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
|---|---|
| 1913588 | Factors influencing self-assessment in a changing library environment Maria Borbely (pp. 7 - 22) Keywords: Employees, European Foundation for Quality Management, Hungary, Libraries, Self-assessment Article type: Case study Please login | Abstract & purchase [ HTML & PDF (529kb) ] | Reprints & permissions |
| 1913589 | Factor structure and psychometric properties of a Spanish version of LibQUAL+™ Miguel Morales, Riadh Ladhari, Javier Reynoso, Rosario Toro, Cesar Sepulveda (pp. 23 - 37) Keywords: Customer services quality, Information services, Libraries Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (177kb) ] | Reprints & permissions |
| 1913590 | Two pupil-centred approaches to the assessment of school libraries Andrew K. Shenton (pp. 38 - 49) Keywords: Information research, Qualitative research, School libraries Article type: Viewpoint Please login | Abstract & purchase [ HTML & PDF (85kb) ] | Reprints & permissions |
| 1913591 | Applying pop-up survey software to incorporate users' feedback into public library computing service management Marcel Chiranov (pp. 50 - 65) Keywords: Internet, Performance measures, Public libraries, Romania Article type: Technical paper Abstract | View HTML | View PDF (322kb) | Reprints & permissions |
| 1913592 | Contextual approach to understanding the socio-cultural function of a public library in Japan Lisa Klopfer, Haruki Nagata (pp. 66 - 77) Keywords: Japan, Public libraries Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (256kb) ] | Reprints & permissions |
| 1913593 | How to use statistics to survive – a personal story Luciana Sacchetti, Paola Iannucci, Simona Tosi (pp. 78 - 86) Keywords: Italy, Standardization, University libraries Article type: Case study Please login | Abstract & purchase [ HTML & PDF (68kb) ] | Reprints & permissions |
Note from the publisher
| Article Id: | Article Information: |
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| 1913594 | A new company descriptor takes us into a new era Rebecca Marsh Abstract | View HTMLEditorial |
| 1913595 | Editorial Steve Thornton Abstract | View HTML |
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