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Journal cover: Journal of Facilities Management

Journal of Facilities Management

ISSN: 1472-5967

Online from: 2002

Subject Area: Built Environment

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Table of contents:
Volume 5 issue 4

Published: 2007, Start page: p226

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Articles
Article Id: Article Information:
1626496 Translating military experiences of managing innovation and innovativeness into FM
John Hinks, Martin Alexander, Graham Dunlop (pp. 226 - 242)
Keywords: Facilities management, Innovation, Leadership, Military actions
Article type: Conceptual paper
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1626497 The significance of cognitive dissonance for the “hard and soft FM” paradigm and quality assessment practices: A whole new can of worms?
Robert Spencer, John Hinks (pp. 243 - 262)
Keywords: Customer relations, Customer services management, Emotional dissonance, Facilities, Quality assessment, SERVQUAL
Article type: Conceptual paper
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1626498 Hospital facilities and the role of evidence-based design
Franklin Becker, Kelley S. Parsons (pp. 263 - 274)
Keywords: Evidence-based practice, Facilities, Hospitals
Article type: Viewpoint
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1626499 An exploratory study into the factors that influence patients' perceptions of cleanliness in an acute NHS trust hospital
Heather Whitehead, Daryl May, Helen Agahi (pp. 275 - 289)
Keywords: Cleaning, Facilities, Hygiene, National Health Services, Patients
Article type: Research paper
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1626500 Performance measurement action research
Qi Zhou Moss, Johanna Alho, Keith Alexander (pp. 290 - 300)
Keywords: Action learning, Action research, Facilities, Performance management, Performance measures, Supplier relations
Article type: Case study
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Editorial

Article Id: Article Information:
1626501 FM research: sophistication and development
Matthew Tucker
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