ISSN: 1472-5967
Online from: 2002
Subject Area: Built Environment
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| Article Id: | Article Information: |
|---|---|
| 1626496 | Translating military experiences of managing innovation and innovativeness into FM John Hinks, Martin Alexander, Graham Dunlop (pp. 226 - 242) Keywords: Facilities management, Innovation, Leadership, Military actions Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (111kb) ] | Reprints & permissions |
| 1626497 | The significance of cognitive dissonance for the “hard and soft FM” paradigm and quality assessment practices: A whole new can of worms? Robert Spencer, John Hinks (pp. 243 - 262) Keywords: Customer relations, Customer services management, Emotional dissonance, Facilities, Quality assessment, SERVQUAL Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (114kb) ] | Reprints & permissions |
| 1626498 | Hospital facilities and the role of evidence-based design Franklin Becker, Kelley S. Parsons (pp. 263 - 274) Keywords: Evidence-based practice, Facilities, Hospitals Article type: Viewpoint Please login | Abstract & purchase [ HTML & PDF (82kb) ] | Reprints & permissions |
| 1626499 | An exploratory study into the factors that influence patients' perceptions of cleanliness in an acute NHS trust hospital Heather Whitehead, Daryl May, Helen Agahi (pp. 275 - 289) Keywords: Cleaning, Facilities, Hygiene, National Health Services, Patients Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (91kb) ] | Reprints & permissions |
| 1626500 | Performance measurement action research Qi Zhou Moss, Johanna Alho, Keith Alexander (pp. 290 - 300) Keywords: Action learning, Action research, Facilities, Performance management, Performance measures, Supplier relations Article type: Case study Please login | Abstract & purchase [ HTML & PDF (79kb) ] | Reprints & permissions |
| Article Id: | Article Information: |
|---|---|
| 1626501 | FM research: sophistication and development Matthew Tucker |